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Mercury glass Imported
Domestic Freight Shipments for Oversized Items
All freight shipments are completed through third party delivery companies.
Standard freight shipments with liftgate are curbside service only. Once shipped, an email will be sent with your freight carrier, phone number and tracking information.
Freight shipments require a delivery appointment. In most cases the freight carrier will reach out directly to you to arrange appointment. In the event the freight company is unable to reach you, you may be responsible for storage fees billed by the carrier. Customers are responsible to be present at time of delivery appointment for acceptance and signature. Missed appointments are subject to a re-delivery fee.
Items must be inspected upon delivery. Any visible damage should be notated on the bill of lading with the driver present. Any concealed damaged must reported to us via email info@vintagebath.com in detail along with photos within 48 hours so we may file a claim with the carrier.
To arrange freight shipments to Hawaii, please reach out for eligibility and quote.
Shipping & Returns
Standard Shipping
Once we have recieved your order, we will follow up with more information via email. Tracking information will be sent at time of shipment. Please note that some products require a production lead time. Read more about Shipping here.
Freight Shipping
For products that ship Freight, please review our shipping policies for details.
Returns & Refunds
We want you to be happy with your purchase! For details, you can read our return policy or send us an email at info@vintagebath.com.